Privacy Policy

Xtended Studios – Privacy Policy

Last updated: 20/11/25

Xtended Studios is committed to protecting your personal data in accordance with GDPR (EU 2016/679) and Greek data protection laws.

1. Data We Collect

We only collect the information the user willingly provides while visiting or purchasing from our website.

1.1 Newsletter Subscription

If the user opts in, we collect:

  • Email address This is used solely for newsletters, updates, and promotions.

1.2 Order Processing

When placing an order, we require:

  • Full name
  • Phone number
  • Full shipping address
  • Email These are essential for order confirmation, delivery and customer support.

1.3 Payment Information

Xtended Studios does NOT store or process card details.

All payments are processed securely by third-party payment processors.

Card details appear only in the secure payment window and never on our servers.

If the user selects “Remember Me”, their data is stored only by the payment provider, not by Xtended Studios.

2. Cookies & Tracking Technologies

Our website uses cookies for:

  • Basic functionality
  • Analytics
  • User experience improvement

Users may accept or decline cookies via our cookie banner.

3. Data Retention

We keep:

  • Order & invoice data for as long as required by Greek tax law
  • Newsletter email addresses until the user unsubscribes

Users can request deletion of their personal data at any time (unless retained by law).

4. Data Sharing

We only share necessary data with:

  • Courier companies (for order delivery)
  • Payment providers
  • Website hosting & analytics partners

We never sell or misuse personal data.

5. GDPR Rights

Users have the right to:

  • Access their data
  • Correct their data
  • Delete their data
  • Limit processing
  • Withdraw consent
  • Request data portability

To exercise rights: contact our support.

Thank You for Taking the Time to Review Our Policies

At Xtended Studios, we value transparency, trust and the seamless experience you deserve.

Thank you for taking a moment to read through our policies — your understanding helps us ensure that every order, every product and every interaction meets the level of quality and care we stand for.

If you ever need assistance, guidance or personalised support, our team is here to help with dedication and attention to detail.

Luxury in every step.

Dedication in every strand.

— Xtended Studios